Payment Policy
Last Updated: [02/27/2025]
At HevinStyle, we aim to deliver a secure and transparent payment experience that aligns with our customers’ expectations. This Payment Policy details the payment methods we accept, the security measures in place, billing processes, and related terms to ensure your transactions are smooth and trustworthy. By purchasing from our website, you agree to the terms outlined in this policy. Please review the following carefully to understand how payments are managed at HevinStyle.
Accepted Payment Methods
We provide multiple payment options for your convenience:
American Express
Apple Pay
Discover
PayPal
Visa (Credit and Debit)
Mastercard (Credit and Debit)
All transactions are processed in USD. Should you face any issues with a payment method, please contact us for support.
Payment Security
The security of your payment information is our top priority. HevinStyle processes all transactions through PCI-compliant payment gateways to ensure your financial data remains safe. Our website uses Secure Socket Layer (SSL) encryption, which protects your payment details during data transmission and prevents unauthorized access.
Your payment information, such as credit card details, is never stored on our servers. Instead, it is securely managed by trusted third-party payment providers. To further protect your transactions, we conduct regular security audits, implement fraud detection systems, and use advanced monitoring tools to identify and block suspicious activity.
Billing Information
Accurate billing details are essential for completing your transaction successfully. During checkout, you are required to provide:
Full name
Billing address
Valid payment details
Up-to-date contact information (email and phone number)
Orders may be delayed or canceled if billing details are incorrect or incomplete. For first-time buyers or high-value purchases, additional verification steps may be required to confirm your identity. Our team will contact you promptly to resolve any issues with your billing information.
Authorization and Verification
When you place an order, your chosen payment method will undergo an authorization process for the total purchase amount. Depending on your financial institution, this may appear as a pending charge in your account. This does not mean the funds have been deducted but ensures the transaction’s validity.
Once authorization is successful, the payment will be captured, and your order will proceed to processing. In case of a declined payment or failed authorization, we will notify you via email, and your order will not be processed until the issue is resolved.
Cancellations and Refunds
Orders can only be canceled before they are dispatched for shipping. Refunds for canceled orders will be issued to the original payment method and may take up to 10 business days to reflect, depending on your financial institution. Once an order is shipped, cancellations are not possible, and the transaction will be governed by our Refund Policy.
For refunds on returned items, please refer to our Refund Policy for detailed instructions.
Failed Transactions
If your payment fails during checkout, please check the following:
Ensure there are sufficient funds in your account.
Verify that the billing details entered are accurate.
Confirm that your payment method is valid and not expired.
If issues persist, try an alternative payment method or contact your financial institution. For additional support, our team is available to assist you in resolving any payment problems.
Fraud Prevention
To maintain a secure shopping environment, all orders are screened for potential fraud. If any suspicious activity is detected, your order may be placed on hold, and we may contact you for additional verification. If verification is not successful, HevinStyle reserves the right to cancel the order and issue a refund. These measures are designed to protect both our customers and our business.
Contact Information
Business Name: Hevinstyle
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (903) 348-3176
Business Mail: support@hevinstyle.com
Business Address: 3204 Cassidy Dr, Plano Tx 75023, United States
At HevinStyle, we are committed to providing a secure and hassle-free payment experience, ensuring your satisfaction and trust in every transaction.